1. Information We Collect

We collect the following information:

• • For Beginner Flow Users:
  
  • • Mobile number
  • • Name
  • • Wallet address
  • • Encrypted backup of seed phrase (optional and deletable)
• • For Pro Flow Users:
  
  • • No personal data collected (fully non-custodial wallet).
• • Other Information:
  
  • • App usage data (e.g., interactions, logs, error reports)
  • • Device identifiers (for security and fraud prevention)

2. How We Use Your Information

• • To provide and improve our wallet, SIP, EMI, and educational services.
• • To secure user accounts and enable encrypted seed recovery (for beginner flow).
• • To comply with applicable Indian laws and regulatory requirements.
• • To communicate important updates, features, and changes.

3. Data Storage & Security

• • Seed phrase backups (if applicable) are encrypted and linked to your mobile number.
• • You may delete your backup at any time by contacting the SwapSo team.
• • We use industry-standard encryption and access controls to protect your data.

4. Sharing of Data

• • We do not sell user data to third parties.
• • Data may be shared only with:
  • • Regulatory bodies, if legally required.
  • • Lending partners (for EMI/loan services), limited to required fields only.

5. User Rights

• • You can request deletion of your data, including backups, by contacting support or using in-app settings.
• • You have the right to access, correct, or update your information.

6. Risks & User Acknowledgment

• • Using SwapSo does not remove the inherent risks of Bitcoin volatility.
• • You acknowledge that wallet security is your responsibility, especially for Pro Flow users with no backup.

7. Retention Period

• • Personal data (phone number, name, wallet address) is retained only as long as necessary for providing services.
• • Encrypted seed backups are deleted immediately upon user request.

8. Changes to this Policy

SwapSo reserves the right to update this Privacy Policy. Any changes will be notified via the app/website.

9. Governing Law

This Privacy Policy is governed by the laws of India, and disputes will be subject to the jurisdiction of courts in Jaipur, Rajasthan, India.

10. Contact Information

For questions or concerns:
RD SwapSo Pvt. Ltd.
Contact Person: Karan Kumar
Phone: +91 9928893561
Email: karan@swapso.io